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Ordering Information
Terms |Peonies | Daylilies | Product Size
Terms
Solaris Farms will dig your plants on site or carefully send freshly dug plants to any address you submit.  We sell many of our plants online using a secure cart.   It is important to us that you receive an excellent product and will only send plants that are healthy and vigorous.   We will gladly work with you via email to put together an order that best suits your needs if you are not comfortable using our online shopping carts.   Ordering from a new grower, or by mail order can be worrisome at times, so please read the information below to answer some of your concerns.  We will make every effort to make your order to us the best and most trouble free possible.  Please use our printable order form if you would like to mail  your order.  Please note the terms of sale below.

Daylilies

Peonies
Shipping CostsShipping Costs

When you receive your order, open the box immediately to inspect and unpack the plants. If there is some damage, please give the plant a chance to recover.  If there is an unusual amount of damage, let us know immediately and we will be glad to take the steps to make your order right. We will replace plants or give store credit for issues originating at Solaris Farms.  Plant material that goes through a winter season will not be replaced if it fails, due to wide ranging conditions and practices beyond our control.

Orders accepted via email, online through our secure shopping cart, through the mail or in person during summer hours.  No phone orders accepted. Orders accepted through our secure online shopping cart only, due to needed inventory control measures.  No phone orders or mail in orders for Peonies accepted. 
Domestic orders only.  Domestic orders accepted.  International orders are possible to Canada and some European countries.  Please email for further information.
Shipping season begins May 15th or as weather permits (plants will always appear small in the spring due to the short growing season prior to shipping).   Shipping season ends for daylilies on August 15.  If you are in a more southern climate, we may ship later in the fall if upon your advice and our ability to dig plants.  Plants will be shipped within seven days of order receipt whenever possible.  Plants and divisions are shipped from late September to October 15, in accordance with our digging schedule. We do not dig Paeonia at any other time.  Local pickup is available.  Orders are accepted January to August, when supplies are available.  Peonies should be ordered well ahead of time to avoid disappointment of sell out.  We stop taking orders in July/August to prepare for shipping.
No minimum order.No minimum order.
State plant health inspection certification is free of charge.  Documentation can be supplied for states requiring this information.  Please request this if needed.State plant health inspection certification is free of charge.  Documentation can be supplied for states requiring this information.  Please request this if needed.
Payment:  Cash, Bank check, Personal check, Master Card, Visa, American Express, Discover, PaypalPayment:  Cash, Bank check, Personal check, Master Card, Visa, American Express, Discover, Paypal, Wire Transfer
Wisconsin residents please add 5.5% sales tax.
Payment must be received within two weeks of ordering for plants to be reserved for shipping or pickup.  Plants that are not paid after this period will be placed back into sales inventory.
No reservations without payment.
Plants are shipped and sold bare root only.  If supplies permit,  you will likely receive more fans than ordered.  No micro-propagated plants are sold by Solaris Farms.  Plants are sold and shipped as bare root divisions or grafted plants.  All plants are propagated at Solaris Farms.  No micro-propagated plants are sold by Solaris Farms. 
Safe domestic delivery of plants is guaranteed.  Because weather in Wisconsin and the Midwest can be extreme in spring, summer, and fall, shipments may be held until safe delivery can be assured. Safe domestic delivery of plants is guaranteed.  Because weather in Wisconsin and the Midwest can be extreme in fall, shipments may be held until safe delivery can be assured. 
Plants will be shipped by USPS Priority mail.  Please see our shipping chart for costs.  Orders placed online will automatically have shipping calculated for them.

All prices and inventories are subject to change without prior notification. We will absolutely not substitute, unless you give us prior instructions to do so.  If for some reason we cannot supply a plant that you have ordered and paid for, we will supply a full refund and other involved costs of the item.

Solaris Farms cannot guarantee the productivity or flower quality of any plant.  All plants are closely inspected before shipping, and to the best of our knowledge are healthy and disease free.   We are a state registered and inspected nursery.  If for some reason there is a problem with your order, please do not hesitate to contact us.  We will provide a full refund of the purchase price or replacement of plants which do not arrive healthy, or are below your expectation for quality.  Please note that after ten days we can no longer take responsibility for plants not in our care, due to environmental conditions and planting variables.  If something does concern you later on,  please contact us and we will certainly work with you on a solution. 

Orders cancelled will incur a 12% restocking/administrative fee.  Peony orders cancelled after August 1, will incur a 35% restocking, field inventory, selection, administrative fee.
Returned checks for insufficient funds or other account problems will incur a $35.00 fee.

Once you receive plants it is important to get them planted as soon as possible to insure good health.  Please see our Culture and Care page for proper care of new plants.  If you have any questions do not hesitate to contact us.

All plants have been propagated, field trialed and inspected at Solaris Farms to ensure a healthy product for planting in your northern tier garden. 

Copyright © 2000-2017, Nate Bremer, Solaris Farms, All rights reserved.