Shipping & Terms

Shipping Policy

♦ All daylilies ordered are shipped July 1 to August 1.  No spring or fall shipping available.  Bare root only.
♦ All peonies ordered are shipped in late September to mid October. Coldest areas will receive peony orders during the earliest part of the shipping season. Bare root only.
♦  Lilium and other plants are available at the farm and Lilium martagon cultivars may be ordered through our online catalogs for mid October delivery.  Shipped bare root.
♦  Peonies, daylilies and lilies ship at different times, thus we ask you to create seperate orders for each type of plant.  This allows shipping to be properly calculated.

Our Guarantee

Solaris Farms cannot guarantee the productivity or floral behaviors of any plant.  We do guarantee a quality product which we would expect from another quality grower.  All plants are closely inspected before shipping, and to the best of our knowledge are healthy and disease free.  Plants are guaranteed to be correctly labeled and identified.  This guarantee applies to shipped plants or those sold directly to the customer at the farm.

After 24 hours from delivery Solaris Farms can no longer take responsibility for plants not in our care, due to storage, environmental conditions and planting variables. Once you receive plants it is important to get them planted immediately to insure good health.    We will provide a full refund of the purchase price or replacement of plants which do not arrive healthy.    Refunds are only entertained with accompanying photographic documentation within 24 hours.  Delay in planting voids consideration for refund or replacement.  Please see our Culture and Care page for proper care of new plants.  If you have any questions do not hesitate to contact us.

We are a state of Wisconsin registered and inspected nursery.  All plants have been propagated, field trialed and inspected at Solaris Farms to ensure a healthy product for planting in your northern tier garden. 

Solaris Farms will dig your plants on site or carefully send freshly dug plants to any deliverable United States Postal Service address you submit.  Plants are sold online using a secure cart.   It is important to us that you receive an excellent product and will only send plants that are healthy and vigorous.   We will gladly work with you via email to put together an order that best suits your needs if you are not comfortable using our online shopping carts.   Ordering from a new grower, or by mail order can be worrisome at times, so please read the information below to answer some of your concerns.  We will make every effort to make your order to us the best and most trouble free possible. 

Domestic Order Terms

◊ Orders are accepted through our secure online shopping cart or via email, due to needed inventory control measures.  No phone orders or mail in orders accepted.   Charges to Credit Cards or banks are immediately collected and not delayed until the shipping date.

◊ State plant health certificates are available upon request and are free of charge.

◊ No minimum order.

◊ Safe domestic delivery of plants is guaranteed through the United States Postal Service.  Because weather in Wisconsin and the Midwest can be extreme in spring, summer, and fall, shipments may be held until safe delivery can be assured.

Order cancellations:  Orders cancelled or altered will incur a 12% restocking/administrative fee.  Peony orders cancelled or altered after August 1, will incur a 35% restocking, field inventory, selection and administrative fee.  Shipping and handling is non-refundable.

◊  Returns are not accepted for any reason, other than plant health issues at the time of delivery and reported within 24 hours.

◊ Returned checks or any other form of a insufficiently funded order will incur a $35.00 fee.

◊ Order additions:  Additional items may be added to an existing order at any time and Solaris Farms may make adjustments/refunds to shipping charges if there is a significant difference.

◊ All prices and inventories are subject to change without prior notification. We will absolutely not substitute, unless you give us prior instructions to do so.  If for some reason we cannot supply a plant that you have ordered and paid for, we will supply a full refund and other involved costs of the item.

◊ Plants are sold and shipped as bare root divisions or grafted plants.  All plants are propagated at Solaris Farms.  No micro-propagated plants are sold by Solaris Farms.

◊  No reservations on plant material.

International Order Overview

◊ Please contact Nate Bremer at info@solarisfarms.com to make arrangements for international orders.  Orders may not be placed through our website, but may be used to view products available.

◊ Solaris Farms exports peonies only.  No Hemerocallis, Lilium or other genera are shipped to foreign destinations.

◊ International orders are possible to Canada and select European countries with proper documentation.

Peonies are shipped in late September to mid October.

◊ No minimum order, but larger orders are recommended to make shipping more economical.

◊ Payment in full is required before plants are reserved (no reservations without payment).

◊ International orders require, at minimum the following:

  1. A United States Department of Agriculture issued phytosanitary certificate.  Solaris Farms will arrange for inspection and the certificate.   Paid for by the customer.
  2. Import information required:  Delivery address, import permit number (if needed), broker and contact information (if needed), packing requirement information.
  3. Wire transfer of payment in U.S. currency to our bank, before plants are reserved.
  4. A Solaris Farms invoice for customs declaration (included with shipments free of charge).
  5. A Financial and administrative fee for document preparation, shipping arrangements and banking fees is charged for each order and dependent upon order size.

◊ Plants are shipped via Postal Service (small orders) or D.B. Schenker for larger orders that use a broker.  All shipping charges are billed to the customers.

◊ All liability of safe delivery is the responsibility of the customer due to variation in destination country import regulations, inspections and other variables beyond Solaris Farms’ control.  Solaris Farms does not arrange brokerage/import to any destination services.

◊ The last date to order peonies for international delivery is July 1.

◊ Order cancellations and changes:  Orders cancelled or altered after 30 days are subject to a 35% restocking, field inventory, selection and administrative fee.  No refunds or changes to orders after August 1.

◊ All prices and inventories are subject to change without prior notification. We will absolutely not substitute, unless you give us prior instructions to do so.  If for some reason we cannot supply a plant that you have ordered and paid for, we will supply a full refund and other involved costs of the item.

◊ Plants are sold and shipped as bare root divisions or grafted plants.  All plants are propagated at Solaris Farms.  No micro-propagated plants are sold by Solaris Farms.